Modern Balance Wellness FAQs

Mobile wellness designed for your deepest reset.

Modern Balance Wellness is a mobile massage practice focused on restoring the body through intentional, therapeutic touch. Each session is designed to meet you where you are, physically and mentally, blending deep relaxation with targeted tension relief.

Have questions?

Frequently Asked Questions

Everything you need to know about booking and experiencing mobile massage therapy


What is mobile massage therapy?

Mobile massage brings professional, licensed massage therapists directly to your home, office, hotel, or event venue. You enjoy the same therapeutic benefits of a spa without having to travel.

What areas do you serve?

We currently serve the greater Lexington, Kentucky area including downtown Lexington, Georgetown, Nicholasville, Richmond, Versailles, and surrounding communities within a 30-mile radius.

Not sure if we cover your location? Use our booking form and we'll confirm availability.

How do I book an appointment?

Booking is easy! You can:

- Book online 24/7 through our website

- Call or text us at (859) 555-0123

- Email: [email protected]

What should I expect during a session?

Your therapist arrives with a professional portable massage table, fresh linens, oils/lotions, and relaxing music. They will set up in your chosen space (living room, bedroom, office, etc.). You'll receive a brief consultation, then enjoy 60–120 minutes of customized massage. After the session, they quietly pack up and leave.


Do I need to provide anything?

Just a quiet, comfortable space large enough for the table (about 7x8 feet). We provide everything else: table, linens, oils, towels, and sanitization supplies. Wear comfortable clothing or be prepared to undrape to your comfort level under a sheet.

What are your cancellation and rescheduling policies?

You may cancel or reschedule up to 24 hours before your appointment with no fee. Cancellations within 24 hours are subject to a 50% charge. No-shows are charged the full amount.

Are your therapists licensed and insured?

Yes. All of our therapists are fully licensed in the state of Kentucky, have completed extensive training, and carry professional liability insurance. Background checks are completed on every therapist.

Can I book for couples or groups?

Absolutely! We offer couples massage (two therapists) and can accommodate small groups or corporate wellness events. Perfect for date nights, bridal parties, or office wellness days.

What if I have specific health concerns?

Please mention any injuries, surgeries, pregnancy, or medical conditions when booking. Our therapists are trained to modify techniques for safety and maximum benefit. We do not provide medical diagnosis or treatment.